Successful dealers know that efficiency and precision are essential to staying ahead of the competition. Therefore, we’ve crafted two essential tools that help dealers not just keep up but thrive. Our Connect platform and First Look Home Design Visualizer are designed to simplify daily operations and elevate the customer experience, giving dealers the edge they need to succeed.

Connect

Connect is our comprehensive online shopping platform designed to simplify the buying process and optimize business operations. It was built for you to quote, shop., pay and mange your orders easily online.

Real-Time Inventory & Pricing: One of the standout features of Connect is the ability to view real-time inventory and pricing across all locations. This feature ensures that dealers always have access to the most up-to-date information, allowing them to make informed purchasing decisions. Whether you’re checking stock levels or comparing prices, this tool eliminates the guesswork.

Seamless Returns Process: Managing returns is often a time-consuming task, but with Connect, it’s a breeze. Dealers can initiate a return by simply uploading pictures of the product and completing a straightforward form. This streamlined process not only saves time but also minimizes the hassle typically associated with product returns.

Retail Price Toggle: Another innovative feature of Connect is the Retail Price Toggle. This tool allows dealers to add a gross profit percentage to any product while keeping their costs hidden. This is particularly useful for those that need to share product images or resources on the site with their customers without revealing sensitive pricing information.

Custom Estimating Tool: The estimating tool within Connect is designed to help dealers build custom estimates for their customers. Dealers can set their own customer pricing, upload a logo, and even email or print the estimate as a PDF. This feature adds a professional touch to every transaction and makes it easier to close deals by providing customers with clear and detailed estimates.

Online Payment: Connect also offers the convenience of online payments, allowing dealers to pay for orders directly through the platform. Additionally, users can view and print invoices, as well as access their payment history.

Order Management: For those working on multiple bids, the platform allows them to turn a bid into an order by adjusting quantities and adding the items to their cart online. And if changes need to be made to an order before it ships, dealers can easily adjust quantities, add or remove items, or update a PO number.

Product Recommendations: To enhance the shopping experience, Connect features product recommendations across multiple pages. This tool reminds dealers of products and accessories that complement the items they’re purchasing, ensuring that nothing is overlooked.

Dedicated Customer Support: Finally, dealers using Connect have access to our dedicated customer service team via chat, available from 7:00 am to 5:00 pm EST, Monday through Friday. Questions or issues can be quickly resolved, providing dealers with the support they need to keep their operations running smoothly.

First Look Home Design Visualizer

While Connect streamlines the purchasing process, the First Look Home Design Visualizer takes customer engagement to the next level. This tool is an invaluable resource for both contractors and homeowners, allowing them to see how products purchased from Palmer-Donavin will look on a project before making a commitment. It’s easy to use.

Step 1: Choose or Upload a Home Image: Users can start by selecting from 16 sample homes or uploading their own home image. If they choose to upload their own image, the software uses AI technology to automatically outline different parts of the home, such as the roofing, siding, and entry door. This feature saves time and ensures accuracy, allowing users to quickly visualize their project.

Step 2: Experiment with Different Products: Once the home is selected, users can experiment with different products, trying out various combinations until they find the perfect match. This interactive approach helps customers make informed decisions and feel confident in their product choices.

Step 3: Save and Share Your Project: After creating their ideal design, users can create an account to save their project for future reference. They can also share their design with others via email or social media, making it easy to collaborate with friends, family, or clients.

For those seeking additional support, the First Look Home Design Visualizer offers professional services. Customers can opt for Design Services, where our experts will professionally map their home and add elements like stone or shutters for a $75 fee. Additionally, the Measurements & 3D Model service, powered by EagleView Technology, provides a 3D model of the home, including roof and wall measurements, for a fee ranging from $49 to $79.

At Palmer-Donavin, we are committed to providing dealers with the tools they need to succeed. The Connect platform and First Look Home Design Visualizer are just two examples of how we’re helping dealers streamline their operations, enhance their customer interactions, and ultimately grow their businesses. Whether you’re managing inventory, creating estimates, or visualizing a new project, our tools are designed to make your job easier and more efficient every step of the way.